TKTS, support at your service

With TKTS, you can manage support requests intuitively and systematically thanks to a highly customizable solution. You can support customers productively and immediately while simplifying the work of your company’s staff.

TKTS improves intervention efficiency by controlling resolution times, enhance customer service by minimizing the number of support requests, reduces costs by ensuring effective time to market through statistical data analysis based on previous activities, and facilitate your staff’s work through streamlined organization and full availability of all tools needed to resolve a ticket.

TKTS is GDPR compliant, all communications are protected by HTTPS TLS 3.0 protocol, and it is available in SaaS or On-Prem mode, allowing multi-level access to requests and secure multi-user permission management.

Completely cross-platform, TKTS has an extra edge: it is the IoT solution that catalogs your physical products in the field via NFC, allowing for mapping and territorial management of your products.