Crayon Voice Service empowers businesses to consolidate all communication on one common solution stack (Microsoft 365) and equips them with one single call log repository, one single pane of call queue administration, and one single call policy and security configuration.

Crayon Voice Service takes advantage of ‘Teams Direct Routing’, a unique cloud service which offers Microsoft 365 users and their organizations the ability to use Microsoft Teams as fully-fledged PBX in the cloud. The service integrates with the company’s Microsoft 365 productivity suite and features extensions that integrate with non-Microsoft products.