Why Choose SHAY?: SHAY delivers enterprise-grade AI for support operations by connecting data, automating workflows, and integrating LLMs with a secure infrastructure. Unlike other solutions, SHAY provides cross-platform data mining, enabling insights from all your knowledge assets. Our no-code interface democratizes AI access, and Protego Armor provides granular-level control over data access and usage, with advanced proactive security measures and built-in guardrails. SHAY's adaptive architecture scales with your business, and our dedicated support team ensures your success. We empower you to not just access data but to act on it, driving tangible business outcomes. Key Features & Benefits: 1. Unified Data Integration: Connect and analyze data from various sources, including cloud storage (Google Drive, cloud file systems) and CRM platforms (Salesforce, Zoho CRM, Zendesk) 2. Secure Data Access: Ensure data privacy and compliance with secure access controls, tokenization, monitoring, and built-in governance features. 3. Automated Workflows: Enable rules-based workflows and automate complex processes. 4. Dynamic Search: Perform contextual searches across multiple connected apps and content sources. 5. Secure Collaboration: Facilitate secure collaboration among teams with access controls and virtual data rooms. 6. Integrated App Store: Extend SHAY's functionality with pre-built integrations and applications. 7. Usage Tracking and Analytics: Monitor flows, events, and usage costs for better control and optimization. 8. Intelligent Email Automation: Automate support email responses, leveraging knowledge base information and sentiment analysis to improve efficiency and customer satisfaction.