https://store-images.s-microsoft.com/image/apps.8002.458f95be-638e-4a57-9f37-3098725ea980.6c357975-4a5a-41bf-930e-f8499a09632a.f1c06fc5-27ce-4321-9960-53bd7a751df0

Teams Plus

ipSCAPE

Categories
IT & Management Tools
Support
Support
Legal
Under Microsoft Standard ContractPrivacy Policy

Teams Plus

ipSCAPE

Team Plus

Enhance your Teams experience with powerful contact centre and customer service technology. Ensure you calls are routed to the right person and easily update your call routing workflows.
Understand the outcome of calls and improve business efficiencies with customisable wrap codes and reports.
Improve quality of service and achieve compliance with call recording and reporting.

Features of Teams Plus:
  • Call Routing - intuitive IVR builder
  • Wrap code (dispositions)
  • Reporting
  • Call Recording

Integrations with Microsoft technology
  • SSO
  • SCIM Provisioning
  • Contact Directory sync with Microsoft Entra ID
Learn more
IPscape Teams PLUS Contact Centre IPscape
https://store-images.s-microsoft.com/image/apps.60819.458f95be-638e-4a57-9f37-3098725ea980.6c357975-4a5a-41bf-930e-f8499a09632a.78f8b5f9-e44e-4efd-ae8b-27c6ab0b3711
https://store-images.s-microsoft.com/image/apps.60819.458f95be-638e-4a57-9f37-3098725ea980.6c357975-4a5a-41bf-930e-f8499a09632a.78f8b5f9-e44e-4efd-ae8b-27c6ab0b3711