Try our comprehensive Call Analytics solution for Microsoft Teams for free:

· No Payment Required

· Immediate Access

· Hassle-Free Trial

Explore our call analytics functionality with sample data. Features include:

- Filter calls

- Explore the complete list of call analysis metrics

- Search for, share, download, email and create scheduled reports

- Build, share and publish dashboards

Please note that the sample data is limited, and you will not have full access to the admin experience. Note also that it is not possible to connect your own data to this version.

To connect your data, sign up for a free trial or choose a paid plan here.

About Analytics 365 Call Analytics

Are you looking for an easy-to-use and all-in-one solution to gain valuable insights into inbound and outbound customer interaction with call analytics for Microsoft Teams Phone? Then Analytics 365 is for you.

Call analytics allows businesses of every size to:

· Monitor call activity, staffing levels and performance.

· Understand customer journey interactions.

· Ensure a consistent level of service

Sign up to benefit from:

· Easy deployment and administration

· Performance dashboards with extensive filtering and multiple views

· Call activity monitoring for the organization, teams, and users.

· Contact center metrics review: call tolerance, peak times, missed calls.

· Efficient callback system for unreturned missed calls.

· Setting targets for high-quality service delivery.

· Wallboard creation and management

· Call journey visualization

· Teams status summary

· Compliance audit log, caller ID masking

· Seamless Microsoft 365 sync with real data (users/groups) on demand.

· Extensive knowledgebase

· Full-Time Support

About Tollring

Tollring is a global market-leading software developer of cloud communications analytics, data visualization and business intelligence tools.

For help and support with Analytics 365 Call Analytics click here.

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