iTop is an open-source, web-based IT Service Management (ITSM) and Configuration Management Database (CMDB) platform designed to align with ITIL best practices. It offers flexibility to adapt to diverse organizational needs, making it suitable for managing IT operations, helpdesk functions, and service desk activities.

Features of iTop:

• Comprehensive ITSM and CMDB solution for IT operations management.
• Supports incident management, change management, and service request fulfillment.
• Provides a centralized repository for IT assets and relationships.
• Customizable workflows and processes to fit organizational needs.
• Multi-user environment with role-based access control.

To access the iTop admin panel, use:

http://your-ip/itop/web/

Disclaimer: iTop is an open-source ITSM and CMDB platform developed and maintained by Combodo. It is available under the Affero General Public License. This information is for educational purposes only and is not affiliated with, endorsed by, or sponsored by Combodo.