SmartMessage AutoFlow supports triggered and event-based automation programs based on both external and internal events. This allows marketers to build multi-stage, real-time and event-triggered programs via a drag-and-drop workflow tool. With AutoFlow marketers can develop and launch automated and personalized cross-channel (Email, SMS, MMS, Social Ads, Chatbot) programs designed to deliver engaging messages when customers and prospects are most receptive and through their preferred channels.

Cross-Channel Marketing Orchestration Using Your Enterprise Data

Access your marketing data wherever it is located. Increase your marketing effectiveness and improve customer targeting based on offline behavior from your operational and marketing data sources as well as real-time online behavior.

Customer Journey Management

A customer journey represents the phases or stages a customer goes through before converting or accepting a specific outcome. For example, a New Credit Card journey attracts customers to sign up for a credit card. A journey is made up of many individual messages and communications such as email, SMS, push, or social ads that occur over time. Customer journey allows users to visualize how customers progress through the journey and determine the most successful messages and channels. This helps identify where resources should be best deployed.

Customer Lifetime Value Optimization

Maximize revenue with proactive cross-sell, up-sell, and retention opportunities for customers, and coordinate the experience across inbound and outbound channels. The solution provides the optimum balance between various customer needs and the specific needs of the business

You can access the application via the link below:

URL: https://publicipaddress:9091/login.html

For demo details (username and password information) and other inquiries feel free to contact us:

Email: info@smartmessage.com

Phone: +90 850 221 39 00