Azure Managed Services:

Azure Managed Service offer allow customers to engage ToCumulus as a trusted partner to configure best practice settings for their Azure tenant and subscriptions. Using Azure Lighthouse, ToCumulus Managed Service will monitor and actively integrate customer environments to the cloud, advising the internal IT team of relevant changes and improvements.

As a Microsoft Solutions Provider holding the coveted specialism of Azure we help organisations harness the potential of the Microsoft Azure cloud. Our highly skilled expert Architects and Engineers are available to help you navigate the journey to Cloud and Hybrid-Cloud.

Azure Managed Services can help you streamline processes such as maintaining the functionality of the business architecture, resources, and application by having your managed services provider always on top of your Azure cloud services–from uploading applications to monitoring the cloud environment.

Azure Managed Services offers various levels of support to meet the specific needs of organizations, ranging from Proactive to Reactive support.

The proactive Managed service provides 24/7 technical support, includes faster response times, dedicated technical account managers, and proactive monitoring and alerts and the reactive support basically works as a break fix support towards the number of hours agreed in the contract with limited scope.

Support Services: Professional support services on call for all your IT related incidents for when your in-house team cannot resolve technical issues. Rest at ease knowing that your business has IT expertise to always rely on.

The "Azure Managed Service per Server" offer includes:

• 24/7 Intelligent Monitoring and Automated Alerts: Constantly watching systems with smart tools that spot problems early and send alerts if something seems off.
• Proactive Security and Compliance Management: Regular security checks to keep systems safe and compliant with industry rules and regulations.
• Automated Fixes for Common Issues: Using automated tools to quickly fix typical issues without needing someone to intervene manually.
• Cost Optimization: Regularly reviewing cloud costs and making adjustments to save money by right-sizing resources.
• Modernization with New Technology: Helping to move applications to modern, flexible setups like containers (small, isolated environments) or microservices (small, independent pieces).
• Support for Serverless Technology: Managing and supporting applications that automatically scale up or down based on demand, reducing costs.
• Advanced Performance Tracking: Keeping track of key metrics like memory, CPU, and storage usage to keep systems running smoothly.
• Backup and Disaster Recovery (DR): Azure Backup management, DR planning, and testing with Azure Site Recovery for seamless continuity of business operations.
• Monitoring Azure Service Health: Keeping an eye on Azure's overall health to know if any services are experiencing issues, especially in specific regions.
• Security Monitoring and Incident Response: Integrating security tools to spot and react to security threats as they happen.
• Support for DevOps and Automation: Helping teams set up automated processes for building, testing, and deploying applications, making everything faster and more reliable.
• Automatic Updates and Security Hardening: Scheduling regular updates and locking down systems to reduce security risks.
• Seamless Hybrid Cloud Support: Providing support across different setups, whether they’re on-premises, on Azure, or even on other clouds.
• Custom Policies for Compliance: Enforcing rules to meet regulatory requirements and keep resources organized.
• Dedicated Customer Support: Assigning a team to provide personalized support, helping plan and improve the system over time.
• Regular Best Practices Reviews: Reviewing Azure’s recommendations to keep everything secure, cost-effective, and resilient.