Hitachi Application Reliability Center - Consulting Services

Hitachi Digital Services LLC

This assessment focuses on current state cloud operations maturity, identifying gaps and areas of improvement and creating roadmap to transform cloud operations into Engineering-Led Operations

Elevate Resiliency with Hitachi Application Reliability Center on Azure

Hitachi Application Reliability Center (HARC) empowers enterprises to seamlessly define, monitor, and enhance the reliability of comprehensive Azure cloud workloads, ensuring optimal performance, automation, swift delivery, and cost-efficient operations. HARC brings together best-in-class tools, frameworks, and automation with access to cloud experts to co-create our customers' cloud transformation journeys and deliver the most advanced cloud workload operations management and support.

Optimize Full-Stack Azure Cloud Workload: HARC meticulously tailors services to integrate diverse product groups, ensuring the consistent delivery and maintenance of robust products and systems. With a steadfast focus on end users and relevant technologies, HARC embeds reliability and cost efficiency at every developmental stage, from design and build to testing and production service management.

Engineering-Driven Service Management: By harmoniously blending ITIL and SRE principles, HARC delivers superior engineering-driven service management capabilities, encompassing release, change, event, incident, and problem management. This approach enhances Azure’s inherent automation capabilities, driving accelerated implementation of observability robotics and ensuring precise and prompt incident management.

Augment Automation and Minimize Incident Response Time: Benefit from HARC's extensive industry experience and robust processes, tools, and accelerators, enhancing fault prediction and incident prevention, thus significantly reducing crucial incident response time. This strategic shift towards engineering-led operations guarantees enhanced operational efficiency and customer satisfaction.

Analytical Model for Scalable Operations: Transitioning to the Azure Cloud unlocks boundless scalability, but without an effective operational model, it can inflate the Total Cost of Ownership (TCO). HARC’s analytical model skillfully navigates this challenge by analyzing various factors such as architecture, complexity, and expected SLOs, ensuring scalability without compromise on cost and efficiency.

Guarantee Quantified Reliability and Reduced Operating Costs: HARC is committed to delivering tangible returns on investment. Experience a notable reduction in operating costs and ensure quantified reliability by leveraging risk management, extensive automation, and AI-driven business decisions.

Profound Benefits: • Diminish Total Cost of Ownership by up to 35% • Cut down Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR) by approximately 25% • Achieve over a 15% reduction in Failure Change rate. • Enjoy integrated and seamless delivery.

Comprehensive Assessment Processes:

SRE Assessment: Elevate your Site Reliability Maturity with a holistic assessment spanning release management, observability, resilience, performance, incident response, and automation. Security Assessment: Ensure robust security and compliance controls, focusing on application, infrastructure, data, automation, cyber resilience, and continuous compliance. Observability Assessment: Revamp your monitoring frameworks and transition towards AIOps and Automated Incident Management with a comprehensive observability assessment. FinOps Assessment: Gain a clear insight into your cloud cost spent, ensuring efficient, cost-effective cloud application operation on the public cloud, concentrating on design, comprehensive tagging, proactive investment, and elimination of waste. Experience the HARC Advantage: Choose HARC to experience unparalleled reliability, security, cost efficiency, and operational excellence for your Azure cloud workload. Be part of the future of agile, resilient, and reliable cloud solutions with HARC.

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