FAIR Enterprise Search on Azure

Rackspace

Speed up data access and enhance decision-making processes with a multi-faceted, AI-driven search tool.

In almost every aspect of business, organizations face one persistent challenge, accessing the right information at the right time. With data spread across multiple sources, finding relevant information can become a time-consuming task, slowing down business processes and reducing efficiency. A more unified approach to search can help drive faster decision-making and keep teams focused on what matters most.

With the advent of generative AI, organizations are moving beyond traditional keyword-based search mechanisms. These older systems often focus only on text, overlooking valuable multimedia content such as images, videos and spoken words. In addition, they struggle to deliver personalized results based on user profiles, historical interactions, or customer preferences, which are critical for delivering truly relevant recommendations.

With a comprehensive AI Powered Enterprise Search Solution provided by Rackspace Technology you will gain access to multimodal and vector search technology that helps you overcome the limitations of traditional search methods, streamline data retrieval, enhance operational efficiency and decision-making and leverages Azure AI Search.

Service Overview

Data ingestion and document management:
  • Ingestion from one SharePoint Online document library
  • Support for one functional domain (e.g., spend policies, customer contracts)
  • Handling of one type of structured document (e.g., invoice, purchase order)
  • Other document types (e.g., PDFs/Docs/Images with text, web pages) will be handled through a standard pipeline
Functional features:
  • Microsoft Teams integration for seamless collaboration
  • Chunking and indexing strategies tailored to a specific domain or intent (e.g., proposals, contracts, user guides, presentations)
  • Search responses include source links for reference
  • Support for multiple languages
  • Document classification and intelligent insights
Non-functional features:
  • Data ingestion through automated pipelines
  • Role-based access control (RBAC) aligned with document library access

Pricing information

A customized pricing estimate is included in the consultative process and will be calculated based the scope of services, billed monthly

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