Sapphire Managed XDR for Microsoft Service

Sapphire’s Managed XDR for Microsoft is a holistic approach to cybersecurity that optimizes your Microsoft Azure investment to provide comprehensive cyber defence for your business. Our analysts leverage world class threat intelligence, dedicated advanced analytics, AI, and custom automation to deliver defences aligned specifically to your business. Our service provides proactive threat detection, investigation, and response across endpoints, identities, applications, and cloud services. When an incident occurs, we act fast, with active responses that are configurable by your business. Our SLAs are focussed on actions to contain risks and disrupt attackers, giving you confidence, we will be there when you need us most – we automatically respond to threats to protect your business.

Sapphire's Service Benefits We are Always There - We protect you 24x7x365, monitoring, detecting, analysing and responding. We provide direct access to security experts with extensive experience in managing and mitigating complex threats. We deliver continuous incident handling, investigation, analysis, automated containment and remediation.

We Value your Time - We understand your focus is on running your business, so we mitigate the risks and support and guide you on incidents that need your attention. We collect and analyse information to support detections from low noise events, and we advise you on what is important, who it happened to, and how to stop it from happening again.

We Leverage Existing Technology - We integrate with all existing technology investments to leverage and extend value. We work with you on everything from configuring the latest Microsoft add-on, to tuning what you have already. We combine advanced automations, ML and AI to create more effective and efficient results, so our human experts focus more on your security and less on repetitive tasks. Our service technology stack includes Microsoft Sentinel, Azure DevOps, Azure Lighthouse to provide security monitoring to maximise your license consumption including Defender Endpoint/Microsoft Defender Advanced Threat Protection , Microsoft Information Protection w/ Data Loss Prevention, Microsoft Defender for Cloud Apps, Microsoft Cloud App Security, Microsoft Defender for Identity/Azure ATP amongst others.

We Deliver Value Fast: Our threat intelligence systems identify potential risks that could impact you. Our deployment is automated through CI/CD pipelines, building Sentinel, configuring connectors and deploying our custom detections improving efficiencies by 95%. We Continually Strengthen your Defences - With a holistic view of your organisation and business, combined with security expertise on the latest attacker techniques and tactics, we continue to improve and adapt our service.

Integrate with Existing Technology - Sapphire’s XDR service integrates Sentinel within your tenancy, correlating diverse data types like system logs, endpoint data, anomalies, and behaviour analytics to enhance cyber defence and maturity. The Sapphire Security Operations Centre (SOC) delivers through a team of expert security analysts, detection engineers, and threat intelligence specialists. The SOC defends systems, data, processes, and people against cyber incidents, leveraging security controls, expertise, and threat intelligence, underpinned by robust CREST accredited procedures. We are an extension of your security team, operate 24x7x365, focusing on your environment to detect anomalous activities indicative of security incidents. All customer data is securely stored in your Azure tenancy, ensuring control, governance, and resilience. We build significant individual context about your organisation to prioritise and target defences, including threat modelling for contextual awareness and prioritisation, a dedicated Technical Account Manager for operational matters, and active containment and remediation automations within your governance framework. We proactively assess your exposure, help you prioritise risks, mitigate them and validate efficacy.

Evolving to Your Security Needs - Almost all security technologies and platforms can be leveraged, including Defender, Azure security tooling, and 3rd party solutions are utilised for comprehensive defence, awareness and insight. We provide flexible options for managing data ingest and continue to iterate tooling and configurations adapting to evolving security needs.

Boosted with TI - To further enhance your defences, we significantly invest in threat intelligence (TI). TI plays a crucial role in contextualising security events, aiding in better understanding of threats and facilitating faster, more informed decision-making. This includes integration with Recorded Future and a partnership with Check Point. Additionally, our TI analysts conduct extensive research, leveraging both open and closed sources. Our XDR service uses this TI to enhance alert analysis, leveraging automation for efficient threat mitigation.