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PureCloud by Genesys

Genesys Labs Inc.

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Microsoft Entra ID
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PureCloud by Genesys

Genesys Labs Inc.

PureCloud is the industry leading cloud contact center platform. Use this app to establish Microsoft Entra ID as the Identity Provider for SSO and user provisioning for your PureCloud contact center.

Use Microsoft Entra ID to manage user access and enable single sign-on with PureCloud by Genesys. Requires an existing PureCloud by Genesys subscription.

* Enterprise Single Sign-On - Microsoft Entra ID supports rich enterprise-class single sign-on with PureCloud by Genesys out of the box. Users sign in using their organizational accounts hosted in Active Directory.

* Easy Configuration - Microsoft Entra ID provides a simple step-by-step user interface for connecting PureCloud by Genesys to Microsoft Entra ID.