Efficient order management is crucial for maintaining customer satisfaction and driving business growth.

Allsop's Customer Order Management software leverages advanced AI and Machine Learning technologies to automate and optimize your order processing workflows. By seamlessly capturing orders from various channels—including email, file transfers, and APIs—our system ensures 99.9% accuracy in order handling.

Key Features:

• Automated Order Processing: Automatically capture and process customer orders, validate pricing and availability, generate order confirmations, and trigger fulfillment workflows.

• Real-Time Inventory Integration: Check inventory availability in real time, automatically processing orders in line with stock policy and transport scheduling, ensuring the highest customer service.

• Order Leakage Dashboard: Capture, process, and fulfill orders from multiple sources and channels. The dashboard alerts the customer service team to missed orders, eliminating order leakage.

• Seamless ERP and CRM Integration: A consolidated view of all customer data enables personalised service and ensures the seamless flow of all required information to support continuous improvement.

• Real-Time Order Tracking: Integration with logistics allows for seamless tracking and timely updates, providing visibility and transparency to customers.

By implementing Allsop's Order Management software, businesses have achieved up to an 86% reduction in order processing costs. Our solution not only enhances operational efficiency but also allows your team to focus more on customer engagement, driving satisfaction and loyalty.

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