ALVAO Service Desk is a next-gen ITSM solution that combines powerful ticketing with seamless Microsoft 365 integration. Designed to enhance user experience, it automates routine tasks, streamlines workflows, and supports incident, problem, change, and release management. With advanced features such as no-code customization and AI-powered self-service tools and analytics, it empowers your IT team to deliver exceptional service, improve response times, and increase overall productivity — all within an intuitive and user-friendly interface.

ALVAO Service Desk also integrates seamlessly with Microsoft Teams and Outlook, allowing users to access the service desk directly from their preferred communication platform. This eliminates the need for context switching and simplifies the process of submitting and managing service requests.

Additionally, ALVAO Service Desk natively integrates with ALVAO Asset Management (ITAM), providing a comprehensive solution for managing IT assets and multiplying the benefits for IT teams.

For additional information, check the product page HERE.