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IT Service Management Tool

ATH Infosystems

IT Service Management Tool

ATH Infosystems

Version 6.0.40 + Free Support on Ubuntu 20.04

We provide comprehensive DevOps Cloud Infrastructure Setup and Support Services at an affordable rate of $1500/month. Our services encompass DevOps Solutions, Cloud Infrastructure Setup, and round-the-clock Support. Download our detailed proposal from the link below:

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IT Service Management Tool is a versatile and powerful ticketing and help desk software solution designed to streamline customer support and IT service management. With a wide range of features for ticketing, automation, and reporting, IT Service Management Tool helps businesses deliver efficient and effective support to customers and internal teams alike.

Features of IT Service Management Tool:

  • IT Service Management Tool offers a customizable ticketing system that enables efficient organization and tracking of customer inquiries and support requests.
  • It supports automation and workflow management to streamline repetitive tasks and improve response times.
  • IT Service Management Tool provides robust reporting and analytics tools to track key performance metrics and enhance decision-making.
  • Designed with security and compliance in mind, OTRS offers role-based access control, secure communication options, and regular security updates.

Visit URL: http://public-ip/otrs/installer.pl

Disclaimer: IT Service Management Tool is an open-source software distributed under the GNU Affero General Public License (AGPL). It is not affiliated with, endorsed by, or sponsored by any company. IT Service Management Tool is provided "as is," without any warranty, express or implied. Users utilize this software at their own risk. The developers and contributors to IT Service Management Tool hold no responsibility for any damages, losses, or consequences resulting from the use of this software. Users are advised to carefully review and comply with licensing terms and any applicable regulations while using IT Service Management Tool.