SmartBag is a comprehensive Baggage Reconciliation System (BRS) for airports, airlines, and ground handlers. It provides bag room and ramp staff with the latest technology for tracking baggage, reducing mishandled and delayed bags, and improving overall bag room performance.

SmartBag can be deployed on hand held terminals provided by Brock, and is also available in a “bring-your-own-device” format, where a client provides their own mobile devices to run the application. SmartBag has three main functions that can be implemented together or individually; reconciliation, recovery, and tracking.