The technology stack they support and the insights you get out of them

The fact that in quite some cases the documentation isn't up to date whih leads up to unessary support tickets.

In general the MTTR is far lower then before. This helps us to keep incident cost lower then before. Furhtermore we use it troughout DTAP and try to identify issues as early as possible.

Unique capabilities like GRAIL and AIOPs

High Price, difficult for new user to onboard

Observability of the infrastructure

Simplicity for introduction in UI of the tool. The number of apps available keeps increasing and improving. Also having multiple options for data collection has given our implementation options in different environments.

Our biggest issue has been the training to application teams that have no experiance to APM.

Have intorduced self service to give teams the ability to hands on access to their state of their applicaion. Using DEM adn APM is a big jump from our previous infrastuture monitoring platform.

Dynatrace's davis AI is a quality product that helps the enterprise quicky setup alerts without spending a ton of time fine tuning settings

Depending on the quality of the logs generated by the application, sometimes Dynatrace has trouble interpreting them. This can be solved from the application perspective generating better logs

Maintaining a robust alerting system that generally alerts for the good reasons

AI-Powered Observability (Davis AI). Full-Stack Monitoring & Smart Alerting. Business Transaction Monitoring & RUM. Security Insights (Application Security Module). Seamless ITSM Integration (ServiceNow, Splunk, etc.). Efficient Auto-Discovery and Automation

In highly regulated financial environments, configuring monitoring policies across hybrid and multi-cloud infrastructures can be time-intensive.

Dynatrace provides end-to-end observability into infrastructure, applications, and user experiences within a single platform. This includes metrics, logs, traces, and user session data. Root-Cause Analysis with AI (Davis AI).

The Company The People The Products The Overall Experience

The cost. The complexity. The regional employee structure makes people that are responsible hard to find.

Dynatrace is solving all Observabilty problems.

The interconnectedness between panes/graphs/metrics makes connecting an event to a root cause more simple than on other platforms (Splunk).

That connection and comprehensive nature sometimes leads to "eye bloat" where seeing the critical item is hidden between other metrics. Certainly the fault of us not creating the right dashboards and notebooks, but there's so much to digest.

Tomcat node observability makes application troubleshooting much easier when we can see suspect JSPs at a glance.

The ease of deployment, coupled with the speed of data becoming workable. In addition, the visualizations allows for near instant impactful reporting to stakeholders at every level. This, coupled with deep insights into application security, log insights, and code level debugging, make for a powerful cocktail in the observability space.

The current ui has many bugs and annoyances that need to be ironed out. In addition, the elimination of management zones is, for lack of a better word, painful. There could have been more consideration for making DQL more user friendly as well. I don't like having to be a DBA to get functionality out of it.

Pretty much all of our observability and monitoring runs primarily through DT, and it is core to our SRE and Observability practice.

In my organization dynatrace is basically used for creating dashboards,creating alerts and is best tool in terms of operations.

So far i dont see any drawback with dynatrace

Mainly we use dynatrace for creating dashboards from logs and creating alerts which will benefit whenever an issue or error occurs

The GUI is very user friendly when it comes to dashboards monitoring.

The queries are so hard to understand and seem almost counter-intuitive at times. You can't customize metric consumption easily.

Having a platform where the whole tech department can use to observe problems and dashboards.