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Heedify Contact Centre

Heedify

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Heedify Contact Centre

Heedify

Native Teams Contact Centre and Attendant Console that's both powerful and easy to use.

Heedify Customer Experience brings Contact Centre easily to Microsoft Teams.
Heedify CX is a power model architecture Contact Centre and Attendant Console solution.

Benefits:
  • Setup in less than an hour
  • Support any type of PSTN connectivity (Direct Routing, Operator Connect or Calling Plan)
  • Teams Native experience for Agents
  • Same platform for Attendant Console and Contact Centre
  • Omni-Channel
  • PowerBi based reporting (no integration required)
  • RealTime monitoring
Learn more
Heedify_Overview FAQ
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https://store-images.s-microsoft.com/image/apps.21943.3c4a8780-d4ec-449a-b8e2-600581ab3afb.8e57dece-aa4d-4a7f-a187-1b907acc93d4.63581d23-cd97-4574-801c-2b55f406aa12
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https://store-images.s-microsoft.com/image/apps.2631.3c4a8780-d4ec-449a-b8e2-600581ab3afb.8e57dece-aa4d-4a7f-a187-1b907acc93d4.9ece0ae8-6f06-402f-a758-738dcd2bfff0
https://store-images.s-microsoft.com/image/apps.25540.3c4a8780-d4ec-449a-b8e2-600581ab3afb.8e57dece-aa4d-4a7f-a187-1b907acc93d4.2db676ae-7507-489b-8ed2-33255bdba9b9