The FOIA Solution from MERP is based on Dynamics 365 and PowerApps helping your agency overcome its most complex processing challenges with the following benefits:

• Automates the process for Governments or States to validate requests from citizens, collect the information, redact any sensitive information, perform the legal review, process payment, and distribute the information.

• Provides annual, quarterly, monthly reporting, audit, and records management.

• Correspondence to the Requester are listed in the activities timeline for future verification.

• Automatic SLA timers with auto-pause, resume, expire, and cancel for specific days of a timeline.

• Supports automated workflows to streamline business processes.

• Automatic request assignment, task scheduling, and reminders.

• Autocalculate the submissions based on working days, working hours, and defined business closures.

• Autocalculate the expedite request fee-based on fee category and resource utilization

• Centralized processing from various request channels: Web, Email, Postal Mail, and Online.

• Simplified uploads of documents, photos, audio, and videos directly to SharePoint.

• System is mobile, tablet-friendly, and a cloud-ready module.

• Reduced risk of information lost as automatic backup is taken every day.

• Sort through active and archived requests, appeals, and documents with a fast, advanced, and integrated search engine.

• Compare metrics, gain actionable insights, and improve your efficiency through interactive, role-based dashboards and analytic tools.

• Give users access to only the information they need to see.

FOIA Case Management SystemMerp Systems Inc

FOIA Case Management System

Merp Systems Inc

FOIA Case Management System

Merp Systems Inc

FOIA Case Management System
Merp Systems Inc