OpenText™ Cloud Management addresses three fundamental objectives of IT operations teams: 1) improve IT agility by simplifying and accelerating service delivery 2) leverage modernized governance which includes recommendations that help drive down costs 3) improve the end-user experience with embedded AI smart search and virtual agent.

Key Capabilities

• Hybrid IT Delivery

  Provision and manage IT services across any cloud, container or infrastructure with a unified hybrid and multi-cloud management platform. Optimize workload placement, and continuously improve your cloud service delivery through the use of cloud analytics, capacity planning and reporting.

• IT Process Orchestration

  Automate end to end IT processes with a proven, enterprise-grade orchestration engine that provides extensive out-of-the-box content and open APIs to integrate across IT ecosystems, teams and tools.

• Cloud Service Brokering & Designer

  Aggregate public cloud services and hybrid cloud service designs, publish offerings into catalogs with the drag and drop designer, and broker service offerings through a centralized self-service portal.

• Governance Rules & Cost Management

  Incorporate policies into a task plan that triggers a variety of automated workflows based on user input, resulting in a dynamically customized cloud service. Drive down costs via detailed billing reports with powerful filtering capabilities and built-in insights describing reserved instance utilization.

• Unified Portal and Catalog for all Services

  Employees can easily find, request and consume services, as HCMX is now built on the same architecture as Micro Focus SMAX, sharing services such as natural language processing, smart search and virtual agents.