Fully Managed Cloud Operations by an Industry Leading Advisor & Operator. Providing performance and availability monitoring, backup and disaster recovery management, patching and system maintenance, threat management, and optimization.
- Continuous Monitoring, alerting, and remediation for performance and availability of both
- PaaS and IaaS business-critical resources in Azure including (but not limited to):
- Virtual Machines (both Windows and Linux)
- Azure SQL
- SQL Databases
- App Services
- Logic Apps
- Azure Kubernetes Service (AKS)
- Storage accounts
- Azure Virtual Desktops (AVD/WVD)
- Issue response resolution tailored to your specific needs and internal processes
- Personal dashboards summarizing performance of all IaaS and PaaS resources in a single pane of glass
- Ongoing maintenance of IaaS resources including patching and updating
- Ongoing maintenance of PaaS resources including resizing, configuration changes, and capacity management
- Proactive trend identification and analysis to notify you of emerging problems seen in your environment
- Antivirus and malware protection for Virtual Machines
- Backup Management
- Disaster Recovery Management
- Direct cloud consulting on a weekly, monthly, and quarterly basis centered around:
- Security – how to improve overall security of cloud-based environment
- Compliance – how to ensure you are meeting your compliance needs and continually assessing current environment against compliance requirements
- Optimization – How to do more with what you have and how to drive down costs such sizing, reservations, and licensing strategies
- Modernization – What new or existing technologies could improve your efficiency or provide you with new benefits
- ITIL and ITSM processes for asset and change management to track changes and detect unapproved changes throughout the environment