The Provance ITSM Azure Connector lets the Service Desk gain visibility and management capabilities of Azure Cloud Resources within Provance ITSM. Bridge the gap between your Azure infrastructure and Provance ITSM. Turn data into information, connecting services and Azure Cloud Resources to more effectively manage issues and consumption.

The Provance ITSM Azure Connector will install a new Azure Automation Account, load the Provance modules as well as runbooks and create all necessary connections to run your synchronization between Azure and Provance ITSM.

Key Benefits:

• Accelerate Ticket Resolution
• Simplify Azure Management
• Decrease Effort for CMDB Maintenance
• Get a Summarized Overview
• Leverage Azure Monitor with Service Maps for Change Request

Key Features:

• Synchronize on a Azure Subscription Level
• Configure synchronization with Azure Resource Tags
• Any ARM Resource
• Service Mapping with Azure Service Map
• Multiple Azure Subscriptions
• Multiple Provance ITSM Instances

Provance is a Microsoft Strategic Global ISV partner, Microsoft Gold Cloud Customer Relationship Management competency partner, a member of the prestigious Microsoft Inner Circle, and winner of 2018 Microsoft Business Applications Platform Partner of the Year.

Microsoft Dynamics 365 online including Provance ITSM with minimum version 9.2.2.0 of Cloud Service Management must be deployed. You need a Dynamics 365, Provance ITSM and Cloud Service Management License to run the connector

Contact Provance at Provance.com, info@provance.com or Microsoft AppSource for more information or to obtain licensing.