Redcentric’s Azure Managed services are designed for organisations that need a trusted partner to provide Modernisation & 24x7 operational support for Azure Services.

Redcentric is a Managed Microsoft Direct Partner, allowing our customers to get access to Microsoft funding programs where applicable. We offer a transformative approach to Azure managed services that goes beyond mere technical proficiency. With a foundation built on over 25 years of industry experience, Redcentric is committed to delivering unparalleled value to its clients.

Our consultancy approach is characterised by the honesty and strategic insight of our specialists, challenging the status quo to create cloud environments that align with business and compliance. We take pride in our strong service ethos, going above and beyond to provide 24/7 support and ensuring a dedicated team of experts is always at your disposal.

Key Benefits:

• ACE support: Responsive, expert help available around the clock from our Adaptive Cloud Engineering (ACE) teams, with escalation to Microsoft when needed with our Advanced Support status with Microsoft.
• Monitoring & Alerts: Monitoring alerts come with guaranteed response times — as fast as 15 minutes for critical incidents.
• Improved cost-efficiency: Via our Governance offering to reduce costs, improve security and compliance, to ensure business objectives are achieved.
• Business Reviews: Regularly scheduled account reviews help ensure alignment with your business objectives and goals.
• De-risked migration – Utilise our ACE professional services team to execute a fast, smooth, and secure move into the Cloud.
• Enhanced Tooling and Automation: Custom tooling and automated templates simplify daily cloud operations
• Modernisation Services: customisable deliverables in the form of pre-purchased hours. This is the best way to accelerate your business’s cloud journey to deliver complex cloud operations

Redcentric's workforce boasts cloud technical certifications, including professional and speciality levels in Microsoft Azure and Modern Workplace 365, reflecting our commitment to staying at the forefront of technological advancements. As a single-source supplier, we offer end-to-end cloud services, encompassing resell, assessment, planning, migration, application development, end-user support and managed services:

Foundations

• CSP benefits
• Redcentric Service Desk
• Self-Service Portal
• ACE Escalations
• Free Bi-Annual Health Check

Operate

• For Simple Environments
• Managed Platform
• Managed Azure Network, Firewalls & Edge Services
• Managed Storage
• Managed Backup
• Tagging, Monitoring & Reports

Operate+

• For Complex Environments
• Operate Features PLUS:
• Platform Optimisations
• Entra ID Optimisations
• Automation, Auto Scaling & Recovery
• Maintaining Landing Zone Standardisation
• PaaS Configuration & Management

Govern

• Advisory Led
• Cost Monitoring & Optimisations
• Compliance Assistance
• Resource Consistency
• Assisted regulatory compliance
• Security governance
• Discount Management
• Reporting

Modernise

• Tailored Service
• DevOps
• Release Management Support
• Dedicated TAM
• Containerization
• Modernisation
• OS-Upgrades
• Custom Dashboards
• Application, Sentinel & Integration Support

All packages except Foundations give access to the following:

• Azure-certified Service Desk
• Azure-certified Engineers and Architects
• Account Manager
• Service Delivery Manager
• Onboarding Manager

What sets us apart is our proven track record, having successfully executed numerous cloud migrations. We pledge to understand your unique business requirements, objectives, and budget constraints, providing tailored solutions that underscore our customer-centric approach. Choose Redcentric for a transformative Azure managed service that combines decades of expertise with proactive management, security assurance, and a commitment to your success.