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Supplier Experience Management (SupplierXM)

Salsify, Inc.

Supplier Experience Management (SupplierXM)

Salsify, Inc.

Salsify SupplierXM empowers retailers to collect, list, and enrich supplier product content at scale

Collecting product data from suppliers is hard. Across the entire retailer ecosystem, data collection from suppliers is a pain point, and yet great customer product experiences are created with optimized data collected from suppliers.

These challenges are due to several different issues:

  • Retail tech stacks are comprised of fragmented systems

  • Antiquated databases intended for in-store data

  • Siloed data collection, publishing and approval processes

The result is a lack of scalable, accurate supplier data.

Salsify’s SupplierXM platform enables retailers to win on the digital shelf and to win the omnichannel shopper through deep collaboration with their suppliers at every stage of their commercial relationship. This allows retailers to efficiently collect accurate, error-free product data, build comprehensive, continuously adaptive approval processes, and collaborate with suppliers at scale.

SupplierXM empowers retailers to achieve 3 key objectives:

  • Quickly engage and collaborate with suppliers. Retailers have to work with thousands of suppliers to receive, approve, and optimize product data. This requires having an automated and frictionless supplier onboarding process that is built on a platform to handle omnichannel product data

  • Publish product data more efficiently. Retailers have to publish error-free product data as quickly as possible. This requires building responsive and collaborative approval processes that are flexible to serve their suppliers.

  • Keep up with ever-increasing data quality volumes. Retailers have to manage supplier data quality at scale, while at the same time constantly optimizing their publishing requirements. This requires continuously adaptive data quality management tools for an increasing number of suppliers, products and attributes.


About Salsify

Salsify helps brand manufacturers, distributors, and retailers in over 100 countries collaborate to win on the digital shelf. The company’s Commerce Experience Management (CommerceXM) platform serves as the system of record for products, facilitates cross-team and cross-organization collaboration at scale, and provides the insights needed to continuously optimize product pages across channels. The result is shopper-centric, frictionless, and memorable commerce experiences across the world’s fastest growing Commerce Experience Management Network. Great commerce experiences that are delivered efficiently improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

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