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VIAcode Incident Management System for Azure

VIAcode

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VIAcode Incident Management System for Azure

VIAcode

The VIAcode Incident Management System is a robust incident management tool that fully integrates into an Azure environment helping streamline management of your Azure operations.

VIAcode Incident Management System is a cloud-born ticketing system that combines a powerful incident management engine with out-of-the-box integration with Azure platform. It creates a process around alerts, recommendations and threats in order to foster individual and organizational accountability. It helps visualize operational maturity and compliance.

Incident Management
  • Ability to set SLA for incident types
  • Custom attributes
  • Full text search
  • Knowledge base of Azure best practices

    • Azure integrations
  • Ability to escalate incidents to appropriate Azure DevOps projects
  • Ability to execute remediation actions using Azure Automation runbooks
  • Seamless platform integration with Azure portal, Azure Active Directory, Office365

    • Connectors
  • Azure Monitor
  • Azure Advisor
  • Azure Sentinel

    • Plans and Pricing
  • Core incident management functionality is available for free!
  • Check the “Plans” tab to see premium features
  • All premium features are free with VIAcode Managed Services

    • Deployment Steps
  • Follow the deployment guide
  • Review available Premium Connectors and install it from Azure Marketplace


    • Visit viacode.com for more information.
    Learn more
    Azure Tools VIAcode Azure Managed Services Documentation
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