Zammo enables organizations of any size to immediately gain efficiency in contact centers, as well as across marketing, sales, HR, and customer service by bringing Conversational AI to users. Create a ChatGPT-like experience using only your data, hosted on the customer tenant. The intuitive SaaS platform is lightning-fast, multi-channel, and has no code to start. The result is that businesses and governments can engage the public, customers, and employees across numerous conversational channels such as:

• IVR/telephony voice

• Chatbots (website, mobile, Teams, Facebook Messenger, etc.)

• SMS/text

Finally, the platform delivers unified data analytics for learning and improving user engagement.

With Zammo…

• Manage Content for All Channels in One Location

• Create a ChatGPT-like experience using only your data by creating a knowledge from your web url's and data repositories

• Secure your Invocation Name (Voice domain name)

• Deliver Multi-Lingual Capabilities

• Deliver Deep Transactional Capabilities by connecting to APIs and Backend Systems

• Increase Accessibility

• Save major cost and time compared to complex and siloed IT app dev projects

• Increase satisfaction for customers and staff who are freed up from routine communications

• Benefit from Immediate ROI – one customer CIO estimating 47X ROI in first year

Conversational AI projects often take 6-12 months to get to production. With Zammo, organizations identify desired conversational content and their most popular web- or phone-based multi-step workflow. Then, the Zammo team comes back the next day to show the production-ready demo. Numerous success stories are described in Microsoft case studies, blog posts, and videos.

Benefits:

Zammo’s 100% Azure-based SaaS platform weaves 30+ Azure Data and AI services into a voice-first NLP architecture. Zammo lets the business lead with zero code for even complex conversations, go live fast. Then, IT only supports integrations with API’s and backend systems.